FAQ

 

Q : How long will it take to produce my order?

A : Please allow 7 to 10 working days.

 

Q : Do you offer custom sizes?

A : Yes. We can produce any size you like up to 48 x 96 as a single Acrylic. We also offer multiple panel reproductions. (Each panel would   be 48 x 96).

 

Q : Do you provide a rush service?

A : Yes. An additional charge might be applied. Please contact us for more information.

 

Q : What if my photos resolution is not good?

A : It will be indicated when you place your order and we will provide you with ” Highest Quality Print Size”

 

Q : Who do you ship with?

A : We ship with selected ground transport companies. We can also offer you Air services at an additional cost.

 

Q : Do you have technical support in case I have a problem navigating around your site?

A : Yes, our site is extremely user friendly. Should you require our assistance simply email us or call us. Our team will gladly answer all your questions.

 

Q : What hanging options do you offer?

A : We offer 4 chrome stand offs or back mount + wire.

 

Q : What if my Acrylic print arrives damaged?

A : Please contact us within 24 hours and we will gladly reproduce another one at no charge to you our valued customer.

 

Q : Can you ship outside North America?

A : Yes, everything is possible. An additional fee will be submitted to you for your approval before shipping outside North America.

 

Q : Can you add text to my acrylic print?

A : Yes we can do this at a fee.

 

Q : Can you provide me with a color proof before the final product is printed?

A : Yes we can. Extra costs will apply.

 

Q : Do you offer any other products in acrylic.

A : Yes, we are presently working very closely with interior decorators, designers, architects, developers and building contractors to offer      them  Acrylic Back Splashes for your home or office.

 

Q : How long will my Acrylic print last for?

A : 15 to 20 years.

 

Q : How do I clean my Acrylic print?

A : Water and vinegar